Privacy Policy

Information We Collect

Blue Hen Garage Doors ("we," "our," or "us") may collect the following types of information when you visit our website, submit a form, or communicate with us:

• Personal information such as your name, email address, phone number, and mailing address
• Service-related details you provide, such as your garage door type, issue description, or project requirements
• Technical information automatically collected, including your IP address, browser type, device type, operating system, referring URLs, and pages visited
• Location data based on your IP address to provide locally relevant services

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide estimates or quotes for our services
• To schedule and deliver garage door installation, repair, and maintenance services
• To communicate with you about your service requests, appointments, and follow-ups
• To send periodic updates, promotions, or service reminders (with your consent)
• To improve our website, services, and overall customer experience
• To maintain the security and functionality of our website

SMS & Email Communication Consent

By providing your phone number and/or email address through our website forms, you consent to receive communications from Blue Hen Garage Doors. These communications may include:

• Appointment confirmations, reminders, and follow-ups
• Responses to your service inquiries or estimate requests
• Promotional messages, special offers, or seasonal service reminders

Message and data rates may apply. Message frequency may vary. You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. You may opt out of email communications by clicking the "unsubscribe" link included at the bottom of our emails or by contacting us directly. Opting out of marketing communications will not affect transactional messages related to your active service requests.

We will never sell, rent, or share your phone number or email address with third-party marketers. Your contact information is used solely for the purposes described in this policy.

Data Sharing

Blue Hen Garage Doors does not sell, rent, or lease your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, or delivering services, only to the extent necessary for them to perform those functions.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how visitors use our site, remember your preferences, and improve overall functionality.

We may use cookies for analytics purposes to track website traffic and user behavior. This data is used in aggregate form and does not personally identify individual visitors. You may choose to disable cookies through your browser settings at any time. Please note that disabling cookies may limit certain features or functionality on our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we implement industry-standard security practices, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data but are committed to safeguarding it to the best of our ability.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services (such as payment processors, scheduling tools, or analytics providers). These third-party sites and services have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party services you interact with.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

Blue Hen Garage Doors reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

Blue Hen Garage Doors
131 Rosemary Rd, Suite 203, Dover, DE
Phone: (302) 281-0011
Email: [email protected]